2007 Mercedes benz GL Seats Problems, Complaints and Defects, Recalls and Failures

This is an online automotive information provider of a detailed information on complaints, defects and recalls for Mercedes benz GL 2007 seats. Our users can find data on mass market car models from most popular brands. The service allows to compare and analyze statistics for reported problems, complaints, recalls for various manufacturers. We hope our site will help with selecting of a reliable and safe car. By using this tool, you will be able to get records with description of safety issues for vehicles, equipment, tires and child restraints. These issues include safety recalls for your Mercedes benz GL 2007 seats and complaints other owners have filed.
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2007 Mercedes benz GL Seats Problems, Complaints and Defects

 Issue ID896870
 Internal NHTSA #10439844
 ManufacurerMERCEDES-BENZ USA, LLC.
 BrandMERCEDES BENZ
 ModelGL
 Model Year2007
 File date08/12/11
 ComponentSEATS
Product type codeVEHICLE
 Description of the problemI was driving for less than 5 minutes with seat heater on when i felt burning on left side of my lower back. I felt the seat and it was very hot and melting. I immediately turned seat heater off, but i was in traffic and could not stop. The seat began to cool, but i smelled a strong burning odor. When i was able to stop the car, i looked and saw a burn in the seat about the size of a nickel. I took the car to the dealership that day; the service technician acted very surprised and concerned about my seat, and told me that they had never seen problem before. They had me set up a service appointment, the appointment receptionist said "how strange- we had a call yesterday about a gl with the same problem" i had my service appointment today. After inspecting the gl, the service technician told me that the problem in my seat was due to wear. They said that it is the side that i enter the car and i must have worn it down, and that caused the malfunction which lead to my seat getting overheated and melted. They said they would not repair the seat or the problem. They did disconnect the seat heater. I am shocked by the mb service. There is only normal wear and tear on the car, and to insinuate that the way i get in and out of the car could potentially cause a fire is absurd. Mb needs to take responsibility and admit to the danger that gl owner are exposed to. I am a loyal costumer who has owned several mercedes. I am a mother of 2 young children, i was so relieved that they were not in the car at the time. I feel fortunate that i sensed the heat before there was a fire. If i would have been seated a little more to the right or wearing a heavy coat i might not have felt the melting till i would have been in great danger. I think this is an obvious defect in the design that poses a serious threat to the safety of any gl owner. Tomorrow i will contact an atty.
 Vehicle Mileage at Failure68800
Number of Occurences1
Source of the issueNHTSA WEB SITE
 City and StateMEMPHIS, TN
VIN pattern 4JGBF71E27AXXXXXX
 Was vehicle invloved in a crash?N
 Was vehicle involved in a fire?N
 Was incedent reported to police?N
 Was medical attention required?
 Was part original equipment?
No. of injured persons1
No. of fatalities
 Date of purchase08/08/26
Was original owner?N
Anti-lock brakesN
Cruise controlN
Number of cylinders8
Drive train typeAWD
Transmission type
 Vehicle speed30
 DoT tire identifier
 Tire size
 Location of tire code
 Type of tire failure code
 Was defective tire repaired?
 Date of manufacture
Type of child seat code
Type of restraint
 Dealer's name
 Dealer's telephone number
 Dealer's city
 Dealer's state code
 Dealer's ZIP code
  • What is Recall?

    A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
  • What is Failure?

    Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
  • What is Defect?

    Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

 

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